Support & contact
A direct route to
the right answer.
Use a product help center for immediate guidance, or contact the appropriate EinstineWrites inbox for a question that needs a person.
Product help 01
FormMemento
Installation, profiles, backups, privacy safeguards, supported questions, and Google Forms troubleshooting.
FormMemento help centerProduct help 02
ImageMemento
Image formats, quality, transparency, optional host access, settings, downloads, and protected-image limitations.
ImageMemento help centerWhat to include
Include the product name and version, browser and version, a clear description, and the steps that produced the issue. For ImageMemento, include the selected output format and page hostname. Do not send images, form answers, passwords, recovery codes, payment details, or unnecessary personal information.
Response expectations
Messages are reviewed directly, but a fixed response time is not currently guaranteed. Urgent security reports should use the security address and avoid publishing exploitable details before we have had a reasonable opportunity to investigate.
Free browser tools
Help with the website tools
For copied text, conversion, resizing, screenshot redaction and photo metadata questions, start with the matching guide. If something fails, email support@einstinewrites.com with the tool name, browser version, file format and steps to reproduce. Avoid attaching a private original.